Hi Eric, thank you for letting us know about the issue. It looks like American Express is having connectivity issues with Plaid, which usually resolves after 24-48 hours.
If you're unable to connect your bank account after that time, please message in-app support (message icon at the top left) and we'll start an investigation.
If you were able to connect your bank but don't see any transactions to review in the "Dashboard", please unlink and link your bank account after waiting 24 hours. Then contact us if the transactions aren't syncing.
Comments1
Hung Nguyen
Feb 14, 2023
Hi Eric, thank you for letting us know about the issue. It looks like American Express is having connectivity issues with Plaid, which usually resolves after 24-48 hours.
If you're unable to connect your bank account after that time, please message in-app support (message icon at the top left) and we'll start an investigation.
If you were able to connect your bank but don't see any transactions to review in the "Dashboard", please unlink and link your bank account after waiting 24 hours. Then contact us if the transactions aren't syncing.